All employees should receive an invitation to activate their account for the employee referral portal, powered by RolePoint.

Click here if you haven't received your welcome email invitation or just need to request a new activation email.

Instructions for setting your password and activating your new account will be sent via email.

Received an error trying to request a new password using the above steps? Try this below:

1. Visit https://encompasshealth.rolepoint.com

2. Click "Login"

3. You will see: "Don't have an account? Create one now" - click the link

4. Complete all fields. Make sure that you've noted that you are an employee by clicking on "Yes". Then click "Join".

NOTE: You are likely required to use your work/company email address in order to successfully receive email notifications in the future.

Does your company use Single Sign On? When you log-in, do you see the below screen?

If so, you can easily login using your normal company credentials. If you've forgotten these credentials, you'll need to follow up with your internal help desk or IT team.

If none of the above suggestions work, please contact your administrator.

Can't remember your password?

The best thing to do is to reset your password.

We'll send you an email to reset your password right away. Password reset tokens expire after 60 minutes so make sure to send in your request when you're ready to reset your password.

If your password reset token expires, no worries! You'll just need to send a new request.

If you are still having trouble, feel free to send us a shout.

If you have Single Sign On, you must use your company credentials to sign in. If you can’t remember those details, you must contact your internal help desk or IT team.

If you don't receive your password reset in a timely manner, there may be something else going on.

First, check your other inboxes. It's possible that it was mistakenly sent into spam.

If you still can't retrieve the email, then you may have unsubscribed from our emails at some point, or the email could have bounced. If this is the case, contact your administrator.

Does your company use Single Sign On? When you log-in, do you see the below screen?

If so, you can easily log-in using your company log-in credentials. If you've forgotten those, you'll need to follow up with your company internally on resetting those.

Need a refresher course? Watch our 2-minute Quick Start Video, which will help you get started on making referrals and sharing jobs using RolePoint.

Quick start video

Quickly learn how to refer, view and find connections with our quick start video. You can also always access this video on your company's Employee Referral Portal. It is located on the bottom right.

It's easy to submit your contact's information to an open position at your company. You can refer your contact using the Quick Referral Form in two ways, see below for both:

Option 1: Already know what job you want to refer your friend to?

1. Visit https://encompasshealth.rolepoint.com and login to your account
2. On the righthand bar, click on the button that says "Quick Referral Form"
3. 3. From here, you can enter your contact's information (complete all required fields, as a note you must enter at minimum either a phone number or email address) and even upload their resume
4. Make sure that you click the blue "Submit" button on the bottom right of the form

Once you've submitted your referral, you will receive a confirmation email letting you know that your referral was successfully submitted. If applicable, you can view the status of your referrals by visiting your "My Referrals" page.

Option 2: Search for a position to refer your contact(s) to:

1. Once you've logged in to your account, search the posted positions and select the job that you want to refer your contact to
2. Click the blue "Refer a Connection" button
3. From here, you can enter your contact's information (complete all required fields)
4. Make sure that you click the blue "Submit" button on the bottom right of the form

Once you've submitted your referral, you will receive a confirmation email letting you know that your referral was successfully submitted. If applicable, you can view the status of your referrals by visiting your "My Referrals" page.

Helpful tips:

• Suggested browsers: We suggest using Google Chrome, Mozilla Firefox or the latest version of Internet Explorer. If you are using Internet Explorer and are experiencing issues, check with your IT team to ensure you are using the latest version available.
• File size: You can upload a resume that is under 5MB in .doc, .docx, .pdf, or .txt format. If you're having trouble uploading the resume, check to ensure that you are logged in, it is in one of the mentioned formats and it is under 5MB in file size.

No - RolePoint does not require you to connect to or authenticate your social network profiles to make a social share or referral. Your social network details are not given to RolePoint at any time, nor are they given to your employer.

We recommend using Google Chrome, Mozilla Firefox or the most recent version of Internet Explorer (currently IE 11). If you are using an older version of Internet Explorer (IE 9 or below), you may experience technical difficulties. You may need to request your IT department to upgrade your browser, if necessary.

When you share a job using RolePoint, anyone who applies to your company using your personal link will be credited back to you.

It's a simple way to share your personal referral link on your Facebook, LinkedIn, or Twitter networks or via text message, Skype, email, iMessage and more!

Follow these steps to share a job on one of your networks:

1. Ensure that you are logged into RolePoint. This is an important step if you want to receive referral credit if a candidate applies through your URL.

2. Decide if you want to share all jobs or one particular job with your social network.

3a. If you've decided to share all jobs, then all you need to do is click on the social network button that you want to share jobs with.

3b. If you've decided to share one particular job, click on that job and then click on the social network button that you want to share the job with.

You can share on Facebook, Twitter or LinkedIn. You can also share jobs via email. If you select this option, your computer's email program will open (whether it be Outlook, Gmail, etc.)

4. Once you've selected which social network you want to share jobs with, follow the steps provided in the pop-up and click share. Anyone that applies for a role via your personal share link will be credited back to you as the referrer. If the candidate is hired, you may be eligible to receive a referral bonus!

Another great way to make a referral using RolePoint is via Facebook or LinkedIn. If this is activated on your portal, you have the opportunity to search through and refer your connections to roles at your company.

There is no authentication required, making it even easier to share roles with your contacts. RolePoint and your company do not have access to your profile. RolePoint and your company only receive the contact details that you provide and nothing else.

To make a referral via Facebook or LinkedIn, follow these steps:

1. Make sure you are logged into your account
2. Click on a job that you want to refer one of your connections to
3. Click on either Facebook or LinkedIn; you will be navigated to a results page with all of your connections who might be a great fit for the role you've selected
4. Either drag and drop or copy and paste (depending on your browser) the connection's profile into the Referral Form on RolePoint.
5. Enter all other required details and remember to click the blue "Submit" button on the bottom right of the form.

Then you're all set! You will receive an email confirmation that your referral was successfully submitted. You can track the status of your referrals in the "My Referrals" tab of your account.

Simple! You can filter by “Department” or “Location” & enter in keywords into the “Search Jobs” field. Filtered results will appear based on the entered criteria.

1. Login to your referral account.

2. Click your name at the top-right of the page and select "My Referrals".

Here you can review what referrals you've made and the status of each, where applicable. If you have questions regarding the status of your referrals, you'll need to follow up directly with your internal recruiting team.

If you are having trouble making a referral, check out these useful tips:

• Suggested browsers: We suggest using Google Chrome, Mozilla Firefox or the latest version of Internet Explorer. If you are using Internet Explorer and are experiencing issues, check with your IT team to ensure you are using the latest version available.
• File size: You can upload a resume that is under 5MB in .doc, .docx, .pdf, or .txt format. If you're having trouble uploading the resume, check to ensure that it is in one of the mentioned formats and that it is under 5MB in file size.
• Resume requirement: If your company requires a resume to be uploaded when making a referral (using the Quick Referral Form) then you'll want to make sure you have a copy of your contact's resume on hand when you are submitting their referral. But lets say you don't have their resume - what can you do? You have two options. You can either ask your contact to send you a copy of their resume, or you can share the roles with them using your personal referral link. (See below)
• Personal referral link: : Each employee has his or her own personal referral link. You can copy and paste this link into a text message, Skype message, iMessage, Google Chat, etc. The options are endless! If your contact comes back and applies through that link, you will be credited with the referral. *Make sure that your contact follows your personal referral link when applying to ensure that you receive referral credit.*

First, ensure that your referral is logged in your "My Referrals" tab within your account. Then, check your company's referral policy for bonus payout information.

If all checks out on your end and your referral has been hired to a bonus eligible position, but you haven't yet received your referral bonus, we suggest that you reach out to your internal Talent Acquisition or HR team.

Helpful Tip: Wondering where your company's referral policy is located?

Most companies share this policy with employees via the company intranet (internal portal.)

Your company referral policy may also be found on RolePoint on the bottom of the page.

If you're having trouble finding this, we suggest following up with your Talent Acquisition or HR teams.